Welcome to this site, where you’ll find news, trend articles and lots of resources — including whitepapers, case studies and webcasts — to help your organization become a Master of UC. .
— Johna Till Johnson, President and Senior Founding Partner, Nemertes Research
There’s a strong correlation between SIP trunking adoption and VOIP success, Nemertes finds. Companies adopting SIP trunking universally rate their deployments as either extremely successful or very successful. This indicates that despite SIP interoperability issues, SIP trunking adopters are happy with the benefits they are seeing and they feel that SIP trunking adds value to their IP telephony deployments.
In this interview, the network operations manager of a nonprofit explains how UC helped his organization better serve disabled individuals.
Bill Dziura, vice president of IT at Collette Vacations, describes why his company took the leap into UC and the resulting business benefits.
Discover the positive impact unified communications has on day-to-day interactions, business process efficiency, customer loyalty and profitability. Explore the communications dilemmas faced by workers, management, technology teams, and organizations as a whole. And learn how to build a compelling business case for your organization.
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